Admissions and Refund Policies

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Application and Admission

Admission Requirements

Students must:

  • Be 18 years of age or older.* 
  • Have a high beginner to advanced level of English.**
  • Be willing to participate in all classroom activities.

*If you are 17 and have completed high school, please contact us.

**See program pages for additional admission requirements for the Academic Communication Certificate and advanced placement into level 5 and 6 of the Semester Program

Application Fee

A $200 non-refundable application fee is required for admission into the English Language Program. This is a one-time fee.

Visas/permits 

Most international students require an entrance document to enter and study in Canada — either a visa (TRV) or an Electronic Travel Authorization (eTA) for shorter programs — or a study permit for programs of study over 6 months.

Check with your nearest Canadian Embassy or Consulate for more information on applying for entrance documents and study permits

Provincial Attestation Letter (PAL)

The Government of Canada requires that all new study permit applicants need a Provincial Attestation Letter (PAL) from the province in which they intend to study. The English Language Program will secure PALs for students who register in three or more consecutive PAL-eligible programs (minimum 30 weeks of classes).  PAL eligible programs include ESL 100, ESL 101 (Summer II only), EAP 200 and have dedicated sections for students requiring PALs. Full program tuition and fees must be received at the time of registration. Registration will not be accepted later than four months before the program of study begins. Registration in PAL eligible programs is only required for the first year of study. 


Payment

Payment Information

All course fees are in Canadian dollars.

Visa, MasterCard, or American Express are the recommended methods of payment. If paying in person, cash or debit card are also acceptable.
Students can use Convera as an alternative payment method. International bank wire transfers are also accepted, but require a $60 processing fee. Bank wire refunds usually takes a minimum of 3 months and require a $60 processing fee. Please contact esl@ucalgary.ca for details if you want to pay by bank wire.

Deposits

A deposit is required for each course at the time of registration after which students will receive a Letter of Admission (LOA). All course deposits are towards tuition, not in addition to it. Deposits are non-refundable and non-transferable (exceptions may apply if conditions are met). Full payment is due 15 days before the course begins; if full payment is not received, the student will be withdrawn from the course, forfeiting the course deposit. 

  • ESL 100/EAP 200*: $850
  • ESL101/111: $200
  • ESL 102/103: $150 for package, see each course for individual activity deposit amount.
  • ESL 900/901/911: $275

*Students requiring a PAL must register in PAL eligible sections and pay full program fees at the time of registration. This applies to EAP 200, ESL 100 and ESL 101 (Summer II).

Deadlines

Full payment is due 15 days before the course begins; if full payment is not received, the student will be withdrawn from the course, forfeiting the course deposit. 

Two weeks after the course begins, students not present will be withdrawn in accordance to the refund policy. Please inform the office if you cannot start the course on time. 


Refund Policy

All withdrawal and transfer requests must be made in writing. All refunds will be made via the original payment method. Please note that program application fees and homestay placement fees are non-refundable under any circumstances. For Activity Program courses without deposit, no transfers or refunds will be made.

Tuition Refunds and Transfers

Tuition refund and transfer eligibility is relative to the course start date and PAL  requirements.

1.   Less than 24 hours before start date (All Students)

No refunds/transfers.

2.   2 – 14 days before start date (All Students)

50% of tuition will be refunded. For example, for ESL 100 ($4,475) your refund would be calculated as follows:  $4,475/2=$2,237.50

3.  15 or more days before start date...

Regular ELP Sections

Your full tuition less deposits will be refunded. 

If you apply for entry to Canada at least 3 months prior to your program start date and the Government of Canada does not provide you with the required visa/permit to enter Canada, your course tuition fees and deposits will be refunded/ transferred less an administration fee of $100. For example, for ESL 100 ($4,475) your refund will be calculated as follows: $4,475-$850= $3,625 

PAL Eligible Sections

If you are withdrawing for personal reasons, 65% of tuition will be refunded. For example, for ESL 100 ($4,475) your refund would be calculated as follows: $4,475 x 0.65= $2,908.75.

 If you apply for entry to Canada at least 3 months prior to your program start date and the Government of Canada does not provide you with a study permit, 95% of your program tuition fees will be refunded/ transferred. For example, for ESL 100 ($4,475) your refund would be calculated as follows: $4,475 x 0.95= $4,251.25.

 

Regular Sections

Regular Sections

PAL Eligible Sections

PAL Eligible Sections

Days before 
start date

Personal

Visa/permit 

Personal

Visa/permit 

> 15 days

100% tuition refunded 
less deposit

100% tuition refunded 
less $100 admin. fee 

65% tuition refunded

95% tuition refunded 

2-14 days

50% of tuition refunded

50% of tuition refunded

50% of tuition refunded

50% of tuition refunded

< 2 days

No Refund

No Refund

No Refund

No Refund

Entry status refund requirements

Refunds/transfers related to entry status require supporting documents from the Government of Canada, Immigration, Refugees and Citizenship:

  1. A copy of the visa/permit refusal letter 
  2. A copy of the visa/permit Application Status webpage indicating the application is still in progress.

Please be advised that the entry status refund policy pertains to program applicants only, not family members or dependents.


Homestay

Homestay Fees (for students registered in homestay)

A non-refundable $375 placement fee and deposit is required to apply for homestay. 

Applications must be received 30 days before the start of the course. 

A $250 storage fee will be charged for periods where students are temporarily absent from homestay and intending to return to the same homestay within 3 weeks. Regular homestay fees will not be charged during this period.

Homestay Refunds and Transfers

A 14-day notice period is required to withdraw from the Homestay Program. Deposit(s) and fees for unused future homestay period will be refunded/transferred after the amount of the 14-day notice period has been deducted. 

Homestay refunds of two nights or less will not be processed.

Change in Homestay Placements

A $375 non-refundable placement fee is required each time a placement is requested. To change hosts, appropriate notice and an additional placement fee is required. Placements are subject to availability. Additional placement fees are not required when the assigned host family is unable to host the student and a new homestay placement is required.